Frequently Asked Questions

General

For Hospitals

For Assisted Living Facilities

For Physicians

For Individuals

Insurance and Costs

How It Works

Compliance and Safety

Contact Us

General Questions

What is Accurate Care Home Health?

Accurate Care Home Health provides skilled medical home healthcare services to patients in the northern suburbs of Chicago, including Cook, Lake, and McHenry Counties. We specialize in helping hospitals, assisted living facilities, and physicians ensure seamless transitions and expert care for their patients.

What areas do you serve?

We serve the northern suburbs of Chicago, including Cook, Lake, and McHenry Counties.

Who can receive home healthcare services?

Home healthcare is available to patients who need skilled nursing care, physical therapy, occupational therapy, speech therapy, or other medical services at home following hospitalization, surgery, or ongoing medical treatment.

How is Accurate Care Home Health different from other providers?

Accurate Care Home Health was founded by an experienced nurse who saw the need for better intake processes, staff training, and communication systems. We prioritize seamless intake, expert care, and clear communication with healthcare providers and patients to deliver superior outcomes.

Questions For Hospitals

How does Accurate Care Home Health help hospitals reduce rehospitalization rates?

We ensure a smooth transition from hospital to home by providing skilled care and frequent updates. Our services help patients recover safely, minimizing the risk of readmission.

How do I refer a patient to Accurate Care Home Health?

Referrals can be submitted through major hospital portals, by phone, or online. Our team prioritizes fast intake and response.

How does Accurate Care Home Health handle urgent cases?

We prioritize urgent cases and can often begin care within 24 hours. Our team is prepared to handle fast transitions to meet immediate patient needs.

What kind of updates can hospitals expect about patient progress?

We provide regular updates through reports and direct communication with discharge planners, case managers, and physicians to ensure everyone stays informed.

How does Accurate Care Home Health ensure compliance with hospital protocols?

We align our processes with hospital standards, follow Medicare regulations, and maintain detailed documentation to support compliance requirements.

Can you assist with discharge planning?

Yes, we work closely with discharge planners to create smooth transitions, ensuring patients receive the right care at home without delays.

Questions For Assisted Living Facilities

How can Accurate Care Home Health support our facility’s operations?

We offer consistent and reliable skilled care that integrates with your operations. Our team coordinates with facility staff to ensure smooth transitions and efficient care delivery.

What services do you offer for residents?

We provide nursing care, physical therapy, occupational therapy, speech therapy, and medical monitoring, tailored to residents' needs.

How do you communicate with facility staff?

We maintain open and frequent communication with facility administrators and staff, providing regular updates and progress reports to ensure alignment and efficiency.

Can you assist with transitions to higher levels of care if needed?

Yes, we help coordinate transitions to higher levels of care when necessary, ensuring continuity of care and proper documentation.

Do you offer staff training or support?

We provide educational support and collaborate with facility staff to enhance patient outcomes and compliance.

Questions For Physicians

How does Accurate Care Home Health work with physicians?

We align our care plans with your treatment plans and provide regular updates to ensure seamless continuity of care. Our goal is to support your patients in achieving better health outcomes.

What types of medical services do you offer?

Our services include skilled nursing, physical therapy, occupational therapy, speech therapy, and wound care. We also provide medication management and post-surgical recovery support.

How often do you update physicians on patient progress?

We provide timely updates and progress reports as frequently as needed, ensuring physicians stay informed about their patients’ care plans and outcomes.

Can you customize care plans to match my treatment recommendations?

Absolutely. We tailor our care plans to match your specific recommendations, ensuring the patient’s needs are met effectively.

What support do you offer for patients with chronic illnesses?

We provide specialized care for chronic conditions, including monitoring, therapy, medication management, and education to help patients manage their health.

Questions For Individuals

What types of services are available for individuals?

We offer skilled nursing, physical therapy, occupational therapy, speech therapy, wound care, medication management, and recovery support following surgery or hospitalization.

How can I tell if I qualify for home healthcare?

Home healthcare is typically recommended if you are recovering from surgery, have a chronic illness, need rehabilitation, or require skilled medical care at home. We can help assess your eligibility.

How quickly can services start?

We prioritize quick intake and aim to start services as soon as possible—often within 24-48 hours after receiving your information.

Can family members be involved in my care?

Yes! We encourage family involvement and keep them informed about care plans and progress.

What if I have questions or concerns about my care?

You can contact our team anytime with questions or concerns. We are committed to clear communication and transparency.

Questions About Insurance and Costs

What insurance plans do you accept?

We accept most major insurances, including Medicare and private commercial plans. Patients are fully covered and receive care at no out-of-pocket cost from our agency. All bills go to the insurance, not the patient.

How do I know if my insurance covers home healthcare?

Do you handle billing and insurance paperwork?

Yes, we simplify the process by handling billing and insurance claims on your behalf.

Questions About How It Works

What is the process for starting care?

Contact Us – Reach out via hospital portal, phone, or online form.
‍Assessment – We review your patient’s medical needs and coordinate with your team.
‍Care Delivery – Our licensed professionals deliver skilled care at home, keeping you informed throughout the process.

How quickly can services start?

We prioritize quick intake and aim to start services as soon as possible—often within 24-48 hours after receiving a referral.

Compliance and Safety Questions

Are your staff licensed and trained?

Yes, our team consists of licensed RNs, physical therapists, occupational therapists, and other certified professionals with extensive experience.

How do you ensure compliance and safety?

We adhere to Medicare regulations, conduct thorough staff training, and maintain clear communication with all parties involved in care.

Questions To Contact Us

How do I get started with Accurate Care Home Health?

You can call us directly, submit a referral through your hospital portal, or complete our online contact form. We’ll take care of the rest!

Who can I call for more information?

Call us now at 847-916-8429 for immediate assistance or to learn more about our services.

Frequently Asked Questions

General

For Hospitals

For Assisted Living Facilities

For Physicians

For Individuals

Insurance and Costs

How It Works

Compliance and Safety

Contact Us

General Questions

Questions For Hospitals

How does Accurate Care Home Health help hospitals reduce rehospitalization rates?

How do I refer a patient to Accurate Care Home Health?

How does Accurate Care Home Health handle urgent cases?

What kind of updates can hospitals expect about patient progress?

How does Accurate Care Home Health ensure compliance with hospital protocols?

Can you assist with discharge planning?

Questions For Assisted Living Facilities

How can Accurate Care Home Health support our facility’s operations?

What services do you offer for residents?

How do you communicate with facility staff?

Can you assist with transitions to higher levels of care if needed?

Do you offer staff training or support?

Questions For Physicians

How does Accurate Care Home Health work with physicians?

What types of medical services do you offer?

How often do you update physicians on patient progress?

Can you customize care plans to match my treatment recommendations?

What support do you offer for patients with chronic illnesses?

Questions For Individuals

What types of services are available for individuals?

How can I tell if I qualify for home healthcare?

How quickly can services start?

Can family members be involved in my care?

What if I have questions or concerns about my care?

Questions About Insurance and Costs

What insurance plans do you accept?

How do I know if my insurance covers home healthcare?

Do you handle billing and insurance paperwork?

Questions About How It Works

What is the process for starting care?

How quickly can services start?

Compliance and Safety Questions

Are your staff licensed and trained?

How do you ensure compliance and safety?

Questions To Contact Us

How do I get started with Accurate Care Home Health?

Who can I call for more information?

Take the First Step Toward Better Outcomes and Better Care